How to contact goldens security systems

¡Hablamos Espanol, claro que si! On parle francais, aussi.

We do everything possible to create tools that are easy and efficient to use, so you don't need to waste time learning needlessly complex procedures. Despite our best, sometimes things don't go as smoothly as we'd like. That's why we are available to assist our customers with questions about our services. Whether you've had a bit of trouble getting the install done, or aren't sure if things are all set up properly - we're here to help.

Our tollfree number is 866.682.6911, and we're available 24/7 to answer your questions. This number works from anywhere in the world, at no cost to you. You will have the ability to choose departments and/or individuals in the company from the main menu of our phonesystem.

We run all of our own customer-service operations, both voice and email - no outsourced "associates" that don't know our products! When you contact us, you're talking directly with the folks who design, build, and run our service firsthand. If we need to call you back, it means we're talking with other clients at the moment - we'll return your call as quickly as possible.

Our Online Help Desk is the best way to request support: http://www.vpnsupport.org

Of course, email is also a rather efficient way to contact us:

general questions and comments: info@goldens.com
technical or billing questions/issues:support@goldens.com
inquiries about bulk/business VPN service: sales@goldens.com

Fausty, our CTO/CZO: fausty@goldens.com

Normally, we do not need your username/password information to respond to customer service questions. Naturally, if you have billing questions we'll need a way to link you to your account. In either case, please don't email us creditcard information plaintext - contact us for our PGP public keys so we can secure the information during transit.

Physical address:

45905 Yale Road, Suite 456
Chilliwack BC V2P 8E6
Canada